Privacy Policy
Welcome to KudosKit (kudoskit.co.uk), a product of Vey Media Ltd.
We created this software for our own use and are now offering it as a Software as a Service (SaaS) to clients.
At KudosKit, we take your privacy and data protection seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.
1. Legal Basis
This Privacy Policy adheres to applicable UK data protection laws, including:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018 (DPA 2018)
- The Privacy and Electronic Communications Regulations (PECR)
We process personal data lawfully, fairly, and transparently in accordance with these regulations.
2. Who We Are
KudosKit is operated by Vey Media Ltd, a UK-based company. For questions or concerns, you can contact us at:
Data Controller: Vey Media Ltd
Website: kudoskit.co.uk
Email: Support@kudoskit.co.uk
Registered Address: Parkers Cornelius House, 178-180 Church Road, Hove, East Sussex, England, BN3 2DJ
3. What Personal Data We Collect
- Contact details (name, email, phone number)
- Account credentials
- Business information
- Review and feedback content
- Technical data (IP address, browser, device)
- Cookies and tracking data
- Payment and transaction data (via Stripe)
We collect data directly from you, through our website, and automatically via cookies and analytics tools.
4. Lawful Grounds for Processing
We process your data under one or more of the following lawful bases:
- Consent – Where you’ve given us permission
- Contract – To perform our services
- Legal obligation – For compliance purposes
- Legitimate interests – To operate, secure, and improve our platform
5. How We Use Your Data - To manage your account and provide services
- To respond to enquiries or support requests
- To improve our platform and user experience
- To send transactional or marketing communications (with consent)
- To comply with legal and regulatory requirements
6. Cookies
Our site uses cookies to enhance your experience. Some cookies are essential, while others require your consent under PECR. For more information, see our [Cookie Policy].
7. Third-Party Services
We use third-party services (e.g. Hetzner for hosting, Stripe for payments, analytics providers). Data shared with these providers is limited to what is necessary to deliver our services securely and effectively.
8. Data Sharing and Transfers
Your data is only shared:
- With service providers under contract
- As required by law
- With your consent
We take steps to ensure that any international data transfers comply with UK data protection laws.
9. Data Retention
We keep personal data for as long as needed to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements. Typical retention periods range from 2 to 6 years.
10. Your Rights
Under the UK GDPR, you have rights including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with the Information Commissioner’s Office (ICO)
11. Data Security
We use industry-standard encryption (SSL/TLS), limited access controls, and ongoing monitoring to protect your data. While no system is completely secure, we take appropriate steps to reduce risk.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this policy from time to time. The latest version will always be available at kudoskit.co.uk/privacy. Continued use of our services constitutes acceptance of any changes.
Last updated: 01/07/2025
If you have any questions about this policy or your data, contact us at Support@kudoskit.co.uk